Sr Instructional Designer (Hybrid)

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Location: WHITE MARSH, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 242872
Date Posted: Sep 24, 2022
Job: Training

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Job Description

Description

Be a part of something powerful at America's premier energy provider!

At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.

As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilities: Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.

Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.

PRIMARY PURPOSE OF POSITION

Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification to specific technical and leadership training programs. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

This position will be for 2 different openings - one in Technical Training department and one in Compliance and Innovation.

Technical Training - experience with immersive technologies

Compliance and Innovation - experience with data analytics and LMS proficiency


PRIMARY DUTIES AND ACCOUNTABILITIES

  • Analyzes and drives personnel performance and recommends training and non-training solutions for performance issues. Designs and develops learning solutions, coordinates with the line organization/business partners, and conducts performance-based technical training programs as required by training program descriptions and in accordance with the systematic approach to training process and department procedures. 
  • Prepares and conducts trainee evaluations for classroom, OJT, and simulator environments, as appropriate and recommends/develops discipline-specific training programs. 
  • Participates in support activities, i.e. root cause support (ACE, RCIs), line assessment support and management audits. 
  • Assures the training programs are maintained current and incorporates information gained from procedure changes and revisions, safety, human performance, new regulations, and training effectiveness reports. 
  • Analyzes training needs and designs/develops training for supervisors in accordance with the systematic approach to training process and department procedures. 
  • Support line organization in the areas of business initiatives, project management, EP duties, and special projects. 
  • Supervises the collection and maintenance of auditable training records and reports required to document training program activities. 


JOB SCOPE

  • Responsible for course/program activities related to assigned subject matter area. Provides direction to trainees, subject matter experts, support personnel and vendors/contractors. Provides project leadership as assigned. Provides functional supervision in training environments in accordance with classroom management standards.
  • Assists training management in establishing department goals, and cost estimates that result in budgeted activities for the assigned area including specific project or subject matter areas as assigned.

Qualifications

MINIMUM QUALIFICATIONS

  • BS/BA in education/training/instructional design, in leiu of a degree, 9 or more years of training experience.
  • 5-8 years of related industry experience and a minimum of 2 years of training/education/instructional design experience
  • Exemplary teaching and group facilitation skills.
  • Exemplary trainining material development skills.
  • Ability to communicate clearly and effectively, both verbally and written
  • Superior organizational skills including the ability to coordinate programs across a large organization


PREFERRED QUALIFICATIONS

Compliance and Innovation

  • Masters degree in instructional design education/training, business, organizational development, or organizational psychology
  • Experience using ADDIE/systematic approach to training (SAT) to design and develop training curriculums and computer based training modules
  • Proficient with Learning Management Systems such as SAP SuccessFactors
  • Proficient with data visualization tools such as Power BI
  • Experience with design thinking to improve the entire end-user experience utilizing emerging instructional technologies to offer the best learning experience.

 

PREFERRED QUALIFICATIONS

Technical Training

  • Masters degree in instructional design education/training, business, organizational development, or organizational psychology
  • Experience using ADDIE/systematic approach to training (SAT) to design and develop training curriculums and computer based training modules
  • Experience with immersive training technologies such as virtual reality and augmented reality
  • Knowledge of new and developing immersive and learning technologies
  • Experience with design thinking to improve the entire end-user experience utilizing emerging instructional technologies to offer the best learning experience

 

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