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Principal Business Program Manager - Geothermal Technologies

Location: BALTIMORE, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 253811
Remote Work: No Remote
Date Posted: Jul 2, 2024

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Job Description


We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose 

Want to get in on the ground floor of a new, clean-tech business that will help realize Maryland’s vision of a clean energy future?  BGE's Utility of the Future Strategy team is looking for a dynamic, innovative Business Program Manager to help develop and launch a cutting-edge, first-of-its kind Networked Geothermal project in the BGE territory. This technology will likely play a significant role in decarbonizing energy consumption and advancing building electrification in Maryland.

This role will be part of the Project Management Office (PMO) dedicated to shaping, planning, and implementing this project by leading highly collaborative efforts across a wide network of internal experts, external stakeholders, customers, and industry partners. Specific areas of focus may include, but are not limited to, creating effective team structures, facilitating brainstorms and ideation sessions, report outs and leadership presentation, developing new partnerships, leading stakeholder and customer discussions, evaluating heat pump technology, geothermal technologies.  The Business Program Manager will develop, manage, and evaluate high profile, complex projects in support of developing and deploying a new Networked Geothermal energy system.   Other responsibilities will include developing business plans, project charters and performance metrics in support of business objectives; ensuring organizational alignment with management models and principles and drive the integration of best practices; tracking and report progress on key business initiatives; and managing quality assurance and/or change management activities involving internal and external personnel. This position will maintain an on-going interface with various BGE and Exelon organizations in areas such as the execution of business processes and strategic initiatives. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties and Accountabilities 

  • Direct development and lead teams on the strategic business initiatives of developing and deploying a first-of-its kind Networked Geothermal system and home electrification. Lead requirements analysis, performance measurement, and/or quality assurance. Manage scope, schedule, and budget for strategic high profile, complex organizational projects and programs.
  • Manage and report on various aspects of the Networked Geothermal project at the working level to advance the project milestones and for leadership.  Develop performance indicators and tracking mechanisms to monitor and report results. Oversee, prepare, review, and analyze reports and controls for strategic projects and initiatives.
  • Work with a variety of functional areas to lead ideation sessions, facilitate workshops, and develop tasks and assignments. Develop work plans and monitor progress, as well as implement corrective actions where needed that are identified as a result of performance assessment.
  • Support development of and oversee the establishment of business plans, regulatory plans, and implementation plans and objectives across multiple areas / departments. Lead stakeholders in the development of business cases and prioritization of deliverables. Prepare and give presentations internally and externally on the Networked Geothermal project, progress reports, and it’s benefits to customers and communities.
  • Lead change management activities for projects, programs, and initiatives. Prepare talking points, facilitate discussions, document learnings that enable scalable implementation in areas such as training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures.
  • Drive the integration of best practices within the organization. Investigate best practices and outside Networked Geothermal pilots across the US to create  benchmarking tools and build the knowledge base for other employees, and develop and execute work plans to support the integration of the functions and existing best practices identified. Maintain on-going interface with various Exelon organizations regarding the execution of business processes, strategic initiatives, and management model. 

Job Scope Values
Demonstrated Results:

  • Proven capability to drive significant programs and strategies from concept to conclusion with a positive impact on the business
  • Incubate new business functions with an eye toward growth and developing long-term sustainable business models


  • Develops people and motivates others to achieve results
  • Understands and values teamwork, builds strong relationships at all levels and across functional lines
  • Continually challenges people to stretch beyond current job responsibilities and test their capabilities

Champions Innovation & Change: 

  • Continually improves the quality, usefulness and timeliness of processes and systems

Risk taker: Courage to try new ideas and approaches

Decision Making:

  • Makes difficult decisions and stands behind results
  • Seeks appropriate input and executes effective, comprehensive plans based on own judgment
  • Makes decisions under conditions of uncertainty

Strategic & Operating Planning Skills:

  • Ability to think in long-range terms to assess issues and the external and internal environment
  • Assist in defining future goals and objectives, assess requirements to achieve goals & develop tactical action plans


  • Continually learns and applies the latest financial techniques, capacity to think systematically and creatively
  • Understands complexities of business issues and draws logical conclusions from imperfect data

Candid, Concise Communication: 

  • Expresses ideas and presents information that is accurate and to the point
  • Strong communication skills for presenting ideas and results to all levels of the organization, as well as external stakeholders
  • Ability to isolate and focus on significant factors, quickly identifies problem causes and works to find a successful resolution


Minimum Qualifications 

  • Bachelor's Degree in a business or S.T.E.M. field with a minimum of 7-10 years relevant experience.
  • Advanced knowledge and understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
  • Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
  • Demonstrated business acumen and ability to create value with advanced problem solving, financial/analytical, performance management, negotiation, and conflict management skills.
  • Demonstrated ability to lead a cross-functional team. Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and foster culture change.
  • Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
  • Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
  • In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications

  • Familiarity with geothermal technologies, district heating/cooling, and energy distribution networks.
  • MBA or Master’s degree in a business, engineering, environmental science or S.T.E.M. field
  • Proven experience managing complex infrastructure projects, preferably in renewable energy or utilities.
  • Advanced knowledge of the practices, procedures and principles of project management.
  • Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
  • Expert analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis.
  • Proficient in business case development and ability to effectively present business cases to business unit leadership.
  • An entrepreneurial, innovation, and design-thinking mindset with ability to problem-solve, facilitate group workshops, synthesize learnings efficiently, build consensus.
  • Strong communication, negotiation, and leadership skills.
  • Ability to balance technical, financial, and community considerations.


  • Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $107,200-$160,800
  • Annual bonus and incentive pay up to 20%
  • 401(k) match and annual company contribution
  • Medical, Dental and Vision Insurance
  • Life and disability insurance
  • Generous paid time off, including vacation, floating and fixed holidays and sick time
  • Maternity leave as well as paid bonding/primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position)
  • Long Term Incentive Plan for eligible positions
  • Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
  • Referral bonus program
  • And much more
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