Job Description

Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

To support the development and execution of External Affairs' activities in Baltimore City. Role provides planning, tracking and organization function for External Affairs Team. Responsible for planning and executing broad communications and targeted outreach activities to elected and agency officials. Position also serves as primary interface with local and state elected officials and their staffs who are in need of customer assistance for their constituents. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Identify and seek resolution of issues of county and local officials in a timely manner to enhance customer satisfaction and to minimize or eliminate potential negative publicity or response from county, local and state officials. (50%)
• Plan and support communication programs and strategic relationship building activities with city officials in support of Company's reputation, key stakeholder relationships and to raise awareness and garner support for company initiatives. (25%)
• Develop and maintain a network of internal & external support resources in support of position's day-to-day responsibilities and special projects. (25%)

JOB SCOPE

Requires detailed knowledge of Company's service territory, external political and government structures, BGE's electric and gas operations and customer service policies. Requires development of effective relationships across all business units of company and with decision makers in the governmental, business and community sectors. Position utilizes communication, organization and facilitation skills. High degree of confidentiality is associated with the position. Work involves a moderate degree of independent decision-making, creativity, flexibility and ability to respond to emergencies on a 24/7 basis, as needed, and to attend to off-hour meetings/events. Much of the work is high-pressured with time constraints.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in political science, communications, business administration, and/or public relations AND 4-7 years related experience in governmental affairs, city government, customer service, communications, or relevant utility experience OR, in lieu of a bachelor's degree, 6-9 years relevant experience is required.
• Proven ability to work in cross-functional teams, with experience in project management. Requires strong organizational skills.
• Strong communications skills both written and oral.
• Demonstrated skills in Microsoft products including Excel and PowerPoint

PREFERRED QUALIFICATIONS

• Master in Business Administration
• Demonstrated working knowledge of Company policies and procedures in areas of Customer Service, Credit and Collections and Construction and Maintenance.
• Leadership skills proven in the area of team building, issues management and process improvements.
• Proven ability to write detailed reports, letters and analyze quantitative data.
• Advanced Excel and PowerPoint Skills

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $79,200-$118,800
• Annual bonus and incentive pay up to 15%
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off, including vacation, floating and fixed holidays and sick time
• Maternity leave as well as paid bonding/primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more