Field Supp Resource Spec

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Location: BALTIMORE, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 224934
Date Posted: Mar 27, 2020

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


- Reviews and processes all BGE Extension Relocation Contracts (ERC) for completeness and billing information in connection with customer requested services, such as gas, electric or outdoor lighting. �

- Receives customer payment and updates payment information in WMS. �

- Reconciles billing errors and takes appropriate action to correct including manual billing when necessary. �

- Manages the certificate process to include assurance of timely and accurate receipt of data from various municipalities through various mediums
(i. e. RightFax, email, U. S. mail) to ensure information is correctly applied to existing jobs or is posted to system and issues are resolved. �

- Reviews and monitors permits to ensure they are received and not nearing expiration to facilitate prompt field construction as required. �

- Applies for permit extensions or reapplications through various municipalities as needed. �

- Manages the overall� joint trench billing process and external website ensuring accuracy of billing, credit and transfer transactions, as well as following� up on past due payments. �

- Coordinates joint trench billing disputes with vendors and leadership. �

- Acts as liaison between Company and city or county and foreign utilities to handle complaints or requests relating to certificates, permits and joint trench billing. �

- Forwards ERC, customer payment and joint trench related data to Finance &#CD# Accounting for further processing. �

- Performs training and maintains documentation on processes for certificates, permit applications and ERC for other groups within the Company.

- Keeps various files and records. �

- Prepares statistical summaries and reports of pending and completed work.

- Answers inquiries concerning standard practices, certificates and permit applications, and billing requirements. ��

- Retrieves and updates information in company computer systems including WMS, CIS, C - Tes, Pyxis and Business Objects/InfoView.

- Subject to overtime.

- May be required to respond to emergency events.



- Working knowledge of standard Company software.

- General knowledge of job packaging and/or billing processes preferred.

- Ability to handle high volume work.

- Demonstrated ability to communicate effectively both orally and in writing.

- Demonstrated accuracy and attention to details.

- Four years of clerical experience or equivalent combination of formal education/training and experience.


Reports To: 

Supervisor - New Business Coordinator and Support

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster
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