Sr Business Analyst

Location: BALTIMORE, MD, United States
Organization: Baltimore Gas & Electric Co
Job ID: 234269
Date Posted: Oct 12, 2021

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Job Description


At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!


 Assist in the development, delivery, and management of BGE’s EVsmart program.  Coordinate with other departments including Large Customer Services and Government & External Affairs to promote the EVsmart program.  Track and resolve inquiries from customers and charging companies.  Develop innovative solutions to advance EV adoption in Maryland.  Perform detailed analysis and prepare comprehensive reports to support business operations.  Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis.  Track, maintain, analyze and provide current information on the operation’s business scorecard or key performance indicators (KPIs).  Develop, organize, and present performance reports for both internal and external use.  Develop and conduct short-term and long-range business planning.  May develop, implement, evaluate, or lead projects or initiatives (e.g., business plan or process improvement initiatives).  Provide broad analytical and operational support to the business unit.             

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.



  • Develop and drive short-term and long-range business planning.  Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).                       
  • Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.     
  • Monitor and coordinate activities to manage operational performance (e.g., safety, reliability, service level, productivity, etc.), make recommendations for improvement and implement change.        
  • Track, maintain, analyze and provide current information on the operation’s business scorecard or key performance indicators (KPIs).          
  • Perform complex analysis of the operation’s cost elements to ensure effective and efficient operations. 
  • Prepare and analyze comprehensive and detailed reports. 
  • Develop, organize and present detailed performance reports for both internal and external use.  
  • Develop, implement, evaluate or lead projects or initiatives (e.g., business plan or process improvement initiatives).      
  • Provide expert analytical and operational support to the business unit.      



This is an individual contributor position that works independently with little or no supervision.  The position requires integration of business knowledge and functional priorities to address complex problems and non-standard situations.  The position regularly mentors less experienced colleagues.           

Position requires routine interaction with key internal and external stakeholders, executives, directors, managers, and staff across the organization.           

May require working extended hours and/or shift work to support business operations.


  • Bachelor’s degree in Business or Engineering AND 5 - 8 years related business experience, or in lieu of Bachelor’s degree, a minimum of 9 - 12 years relevant business experience is required.
  • Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
  • Advanced proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
  • Ability to provide in-depth analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.
  • Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.
  • Customer driven with good oral and written communications skills and strong analytical, problem solving and project management skills.
  • Comprehensive knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

  • MBA or relevant advanced degree.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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